Franc Moscato
Owner, DGS Supplies
http://www.dgssupplies.co.ukWhat’s having the greatest impact on your business at the moment?
We like to offer the personal touch to all of our customers, large and small, combining both old fashioned courtesy with the resources to deliver on time.
Where do you see the greatest wide-format opportunities?
For DGS Supplies its signs and banners. With such a vast market we are able to offer a solution to fit most requests.
What would make your day-to-day operations easier?
For us mainly it would be to have the luxury of a longer turnaround time.
Your favourite bit of kit is..?
As sign printers our best piece of equipment is the Mimaki JFK200-2513 flatbed printer, which enables us to double our output rate, but halves the time it takes to do it. Invaluable!
What’s the best bit of business advice you’ve been given?
Hit any problems head on. Don’t allow them to drag on - it only makes a solution harder in the long run.
What are you most proud of achieving?
In five years we have trebled our turnover and have created a secure future for all of our staff.
What lesson does the wide-format sector need to learn?
The customer should not be taken for granted and that without them you would not survive for long.