Wide-format technical support and spares specialist Tech8 has introduced a pay-as-you-go service and support package for owners of large-format digital printers.
“When it comes to large-format printer service, pay-as-you-go customers can be treated like second-class citizens,” said Justin Atkinson, business manager. “At Tech8, we understand that a faulty printer costs a business time and money. We like to offer our customers the option of paying upfront on a contract/warranty basis or to pay-as-they-go. Our primary aim is to get the machine back up and running as soon as possible and we see no reason to delay that if a customer does not have a pre-arranged warranty with us.
Tech8 has engineers based across the UK and offers a 24-hour response. The company also carries a large inventory of spare parts in stock for immediate despatch.
www.tech8.eu